tag:blogger.com,1999:blog-338035162763763423.post3477139740899713004..comments2024-03-29T17:48:26.923+10:00Comments on Gnarlydog News: Don't renounce the customer servicegnarlydoghttp://www.blogger.com/profile/02783031534973509076noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-338035162763763423.post-43240356502244425792011-11-04T13:54:07.320+10:002011-11-04T13:54:07.320+10:00Following my online conversations I had with GDN r...Following my online conversations I had with GDN readers I would like to point out that reality is that stuff happens and it does.<br />Things break because of poor workmanship or lousy design, cracks occur during transport when kayaks are mishandled in the warehouses, fabric of garments fall apart because of a bad batch, paddle joiners wear out prematurely.. the list is extensive.<br />While gnarlydoghttps://www.blogger.com/profile/02783031534973509076noreply@blogger.comtag:blogger.com,1999:blog-338035162763763423.post-18347904811292344452011-11-03T16:17:55.715+10:002011-11-03T16:17:55.715+10:00Just a thought. Bigger companies have more staff ...Just a thought. Bigger companies have more staff and more chance of not knowing what corners that staff member may take. I certainly assumed that an apprentice or a worker in a hurry must have put the silicon where the skeg cable goes into the day hatch when I actually placed a small mirror in the hatch and took a look at the spaghetti like work. It was easy to see why water poured into the Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-338035162763763423.post-50062337866007892652011-11-03T08:41:22.414+10:002011-11-03T08:41:22.414+10:00Yes Damiano, that is truly the key to success in t...Yes Damiano, that is truly the key to success in today's world. Things happen but it is how prepared you are to handle the issues swiftly that will differentiate between a mediocre vendor and an exceptional one.<br /><br />PaulPaulhttp://www.northernlightpaddles.comnoreply@blogger.com